The Clarification Room
Clear answers to help you cut through the noise and take control of risk.
Frequently Asked Questions
Who is BACKSTOP designed for?
BACKSTOP is built for SMEs, IT teams, risk managers, and executive decision-makers who need a practical way to manage risk exposure. We help organizations align with cybersecurity frameworks like NIST and ISO 27001, meet evolving regulations like CSA 246.1, and get clear on control effectiveness without overwhelming complexity.
What types of organizations use BACKSTOP?
BACKSTOP is built for risk-conscious teams that need better visibility, control, and alignment across their risk and compliance efforts. We’re a strong fit for mid-market organizations in:
- Energy and Utilities
- Technology and SaaS
- Professional Services
- Educational Institutions managing data security, vendor risk, and internal controls
-
Sectors that need to manage IT, operational, or compliance risks effectively
How fast can we get up and running?
Most teams are fully operational within days.
BACKSTOP is designed for rapid deployment with minimal IT lift, pre-configured templates, and hands-on support, so you can start reducing risk right away.
What kind of onboarding support do you provide?
Every customer starts with a tailored onboarding assessment. We help you identify your current risk posture, load any existing frameworks, and configure your first round of controls. You’ll be up and running quickly.
Don’t have formal documentation or frameworks in place? No problem. We’ll guide you through a simple discovery process to help define your risks, introduce relevant frameworks, and get your controls organized, even if you’re starting from scratch.
Does BACKSTOP support multiple frameworks?
Yes. BACKSTOP can import and manage multiple frameworks at once. It supports mapping controls across frameworks like NIST CSF 2.0, ISO 27001:2022, SOX/CSOx, and custom enterprise frameworks, creating a unified view of risk and compliance.
Controls can also be mapped across frameworks without duplication, giving you a single source of truth.
Can we use our own risk framework?
Yes. You can upload and manage custom or hybrid frameworks, build your own control sets, and tailor the platform to match your internal requirements.
Is BACKSTOP only for cybersecurity teams?
Not at all. While it has strong cybersecurity capabilities, BACKSTOP is used for IT, operational, financial, ESG-related risks, controls, and broader regulatory compliance. Whether you’re managing vendors or aligning with sector-specific rules, we can help.
Is BACKSTOP cloud-based and secure?
Yes. BACKSTOP is fully cloud-based and hosted in Canada. Your data stays under Canadian jurisdiction and is protected with encryption in transit and at rest, role-based access controls, MFA and SSO in Azure environments.
Can BACKSTOP help us prepare for audits?
Absolutely. BACKSTOP tracks control ownership, evaluation results, documentation linked to your risks. It provides a clear audit trail and evidence repository, helping teams stay audit-ready without scrambling.
What makes BACKSTOP different from other GRC tools?
We focus on simplicity, speed, and flexibility.
-
Purpose built for mid-sized organizations that need robust control tracking without the overhead of enterprise GRC systems
-
Intuitive to use and fast to implement
-
No full-time admin required to keep it running
How do we prove ROI with BACKSTOP?
Customers typically report:
-
50 to 70 percent reduction in audit prep time
-
Fewer control gaps and clearer accountability
-
Better alignment across technical and leadership teams
What kind of support will we get?
You’ll work directly with our experienced risk and compliance team. No ticket queues or generic help centers. Just real experts who understand your challenges.